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FAQs & Useful Links

FAQs & Useful Links

Box Office

Advance ticket booking is available online or by calling our box office on 0207 666 9037*.

The Box Office phoneline is manned Weekdays from 9.30am-5pm.

The Shaw box office is open 1 hour before a performance.

Please note as a hire-only venue, some events are ticketed by external companies. 

*Standard call charges apply. Booking fees apply.



The Ground floor of the Shaw Theatre (including Box Office, Row A, Foyer, Bar, Stage and Backstage areas) is step free and accessible to Wheelchair Users.
There is an accessible/step free toilet located on the Ground Floor next to the box office.

Access seating at Shaw Theatre can be booked online looking for the  or by calling our box office team on 0207 666 9037.

The Shaw Theatre companion ticket policy is to offer one free ticket for the carer of a disabled person who is not able to attend the event unaccompanied.

There are several onstreet parking bays for blue badge holders in Ossulston Street (adjacent to the Shaw Theatre entrance). Please visit the London Borough of Camden website www.camden.gov.uk/parking for more information and council specific Blue Badge arrangements.

Assistance dogs are allowed inside the auditorium.

The Shaw auditorium has a hearing loop system - please enquire in advance of the event to arrange.

If you have any questions regarding accessibility, please email [email protected] and we will be happy to help. 


If you are hiring the theatre:


Our Suppliers

Invisible Light - Our Technicians

WhiteLight - Lighting, Sound, AV Equipmment

Autograph -Sound Equipment

Pullman London St Pancras - Adjoining Hotel

GA KingsX - Adjoining Restaurant





Camden Council



Licensing a Play or Musical



Music Licensing




Camden Council

Chaperone Licence Advice

Chaperone Application Form 

Performance licences for children





Foreign Entertainers - HMRC